M-Pesa transactions have significantly increased by over 30 percent since the country wide introduction of M-Pesa Benki Popote service.

M-Pesa Benki Popote is a service that enables customers to conduct banking transactions like deposits and withdrawals remotely through M-pesa without visiting their bank branches. This, according to Vodacom Tanzania's Managing Director, Rene Meza, is a service geared towards reducing congestion and queues in banking halls, hence saving on time.

"We have experienced a tremendous increase of M-Pesa transactions since the launch of this service. We are doing our best to make sure that we extend the service to all corners of our market in order to serve every customer," says Meza.

"One of the ways we plan to achieve this is by extensive expansion of our network, a factor that will enable us have more M-Pesa agents across the country. With this, our customers will have easy access to M-Pesa and other services being offered by Vodacom in the market," explains Meza.

So far, Meza says, Vodacom has invested over Tshs 200 billion in the 2012/13 financial year, hence enabling it to double the size of its network.

Some of the banks that have partnered with M-Pesa to offer this service include CRDB Bank, NMB Bank plc, Standard Chartered Bank, Tanzania Postal Bank, Akiba Commercial Bank, Bank of Africa - Tanzania, Amana Bank and Exim Bank, all of which enable customers to withdraw and deposit cash into their bank accounts through M-Pesa.

On the other hand, a partnership with Diamond Trust Bank allows Vodacom customers to withdraw cash from their M-pesa accounts through DTB ATMs giving them, 24 hours access to cash without necessarily having DTB bank accounts or ATM cards.

Vodacom's M-Pesa service boasts of over 40,000 agents spread across the country, something that has eased sending and receiving of money, as well as payment of goods and services among Tanzanians.

Through the service, Tanzanians can also enjoy convenience on making payments to services from different sectors like Airlines, TV subscriptions, Pension funds, Electricity bills, Water utilities, Microfinance Loan repayments, Taxes, Education services, Insurance as well as buy goods from supermarkets.